Shipping policy
Order Processing All orders are processed within 1–3 business days. You will receive an email confirmation when your order is placed and another when your order has shipped.
Shipping Times We work with TeemDrop fulfillment partners, so shipping times may vary based on supplier location. Estimated delivery times:
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United States: 7–15 business days
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Canada: 10–20 business days
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United Kingdom & Europe: 10–20 business days
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Australia & New Zealand: 10–20 business days
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Rest of World: 10–25 business days
Please note: These are estimates and may be affected by holidays, high‑volume seasons, or customs delays.
Shipping Costs Shipping fees are calculated at checkout. Some promotions may include free shipping.
Tracking Information Tracking numbers are provided for all orders once shipped. Please allow 2–5 days for tracking updates to appear after the carrier receives the package.
Multiple Shipments If your order contains multiple items, they may ship separately depending on supplier availability. This means you may receive more than one package.
Delays We are not responsible for delays caused by customs, weather conditions, carrier issues, or peak shopping seasons.
Lost or Stolen Packages If tracking shows your package as delivered but you have not received it, please contact the carrier. You may also reach out to us and we will assist you in filing a claim.
Incorrect Address Customers are responsible for providing the correct shipping address. If an order is shipped to an incorrect address, we cannot guarantee replacement or refund.